I’ve decided to give up some of my magazine subscriptions in order to save money, so I’ve been busy calling and canceling the past couple of days. When trying to cancel, however, I noticed an interesting pattern. Rather than just let me go, the customer service people tried to get me to renew my sub by offering me good discounts. We’re talking 50% off what I had been paying, which is pretty amazing!
I didn’t bite on the offers, but that does give me an idea. The next time my subscription runs out for a mag that I do want to keep receiving, I’ll simply call and pretend I want to cancel. Then I’ll let them “talk me into” staying by offering me a much better deal.