Update about Amazon.com Issues
February 24th, 2009 by Chronic Consumer
I wrote a little while ago that I never received an order that I placed with Amazon.com. Well, after having to jump through a bare minimum of hoops (they asked me to check with neighbors, look in the bushes for the package, call the post office, etc.), I was able to get a full refund for the order. It was actually a very easy process, which was refreshing in comparison to some other stores that I’ve had to deal with.
This was the first time in 10 years that I’ve had a problem with Amazon, and they handled it swiftly and professionally. Kudos!
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