The Chronic Consumer

I just got done watching a short clip on Yahoo! about the top consumer complaints, as calculated by a couple of organizations that recently held surveys about the matter. I didn’t catch the names of the organizations, otherwise I would cite them here. Sorry!!

Anyway, the top 4 consumer complaints are:

1. Autos/Trucks (lemons, faulty repairs, deceptive advertising)
2. Construction/Home Improvement (shoddy workmanship)
3. Credit Cards (hidden fees, high interest rates, predatory lending practices, aggressive collections)
4. Traditional Retailers (poor service, defective merchandise, problems with rebates, etc)

The only thing on this list that I complain about are traditional retailers. They do suck sometimes, which is why I shop online whenever I can. But fortunately, I’ve never had major problems with cars, homes, or credit cards. (knock on wood)