My mom is nearly 60 years old and has frequent problems with her legs and feet. For example, she suffers from arthritis in her knees, experiences poor circulation in her feet, and has general aches and pains in her calves. She used to treat herself to a spa visit once or twice a month for a massage, and that always helped alleviate the pain. But at upwards of $50 for a 1-hour visit, the massages were taking a toll on her limited budget.
So for Mother’s Day last May, I decided to splurge and buy my mom the OSIM iSqueez© Foot and Calf Massager from Brookstone. The following review is based on things my mom has told me about the product.
First of all, my mom loves the way the iSqueez© works. She uses it for approximately 15 minutes every single day while she’s watching TV and reports that her legs feel infinitely better since she began this routine. I’ve read other iSqueez© user reviews that reported the machine didn’t exert enough pressure on their legs. However, my mom is on the petite side, so she didn’t face this type of issue. The squeezing action is pretty intense according to her, which is precisely what she wants.
When my mom first started using the iSqueez©, she said that the machine hurt her feet. I read about other people having similar problems and discovered that most of them weren’t positioning their feet properly. You’re supposed to sit with your heels lined up against the back of the machine, which means you need to be in an upright position and not slouched over with your legs extended. Once my mom started sitting properly, the foot issues disappeared and everything was fine.
Now, my mom did have a very big problem with the iSqueez© when she first brought it home from Brookstone. Namely, the first unit didn’t work when she plugged it in! It didn’t turn on at all, but since it was brand new, my mom thought the problem was on her end. As a result, she lugged the iSqueez© around the whole house and tried it in every single electrical outlet she had, but no dice.
She called up Brookstone to explain the problem. I guess this must have been a known issue to them (though the clerk didn’t admit as much) because they just told my mom to come in and exchange it for a new one without asking any other questions or giving any troubleshooting advice. Since the unit is SO HEAVY and since my mom didn’t want to go through the same hassle again, she specifically asked that a Brookstone employee test the new unit in the store before giving it to her.
When she went in to make the exchange, there was a new, boxed-up unit waiting for my mom behind the counter. She could tell that the package hadn’t been opened, so she asked the clerk why no one had tested it for her as requested. She got some b.s. excuse and made them do it right there and then in front of her.
Well, guess what? That unit didn’t work either!! The snotty clerk started backpedaling and apologizing then, but whatever. They tested a third machine and finally found one that turned on, so my mom was good to go after that.
These power issues are obviously a major flaw, but I wouldn’t necessarily let that stop you from buying the iSqueez© altogether. The machine has worked without any problems since my mom got a good one, so keep that in mind. I would, however, caution you NOT to purchase the iSqueez© online. Because of these potential return issues, you might end up paying through the nose for shipping if you have to send the unit back to an online retailer. BEWARE of this issue, and please go to a physical Brookstone location instead.
Overall, I think my mom feels that the OSIM iSqueez© Foot and Calf Massager is definitely worth the $400 price tag. She says that her legs feel better than ever and she’s saving money by not having to go to the spa for massages anymore. So she does recommend purchasing the product, but be very careful of the power issue first and have Brookstone test the machine before you take it home.